General terms and conditions of sale
The prices in this shop are indicated in Swiss francs, net amounts, including VAT and guaranteed.
Items covered by a guarantee are subject to the conditions of the offer valid at the time of purchase.
The guarantee takes effect on the date of delivery of the item, as evidenced by the accompanying document (invoice) which we ask you to keep carefully. The following are not covered: damage due to poor maintenance, or breakage due to improper handling.
In case of unavailability of a product, we will inform you as soon as possible.
Terms and conditions of payment
Payment methods: Visa, MasterCard and Twint.
Delivery and transport
Available items are sent by post within approximately 5 to 8 days. A contribution from you is requested only once per order.
PLEASE NOTE : Distillerie de Porrentruy SA does not deliver its parcels to post office boxes and does not deliver any goods to minors or customers under guardianship, except with the written authorisation of the parents or guardian.
Return or exchange of goods
Items must be returned intact and complete in their original packaging (with labels bearing their references), accompanied by the delivery note, within 7 days of receipt of your parcel. You are responsible for the shipping costs of the return.
Check the condition of the delivered goods without delay to rule out obvious material and manufacturing defects as well as transport damage. In accordance with the law, you are obliged to notify us of any defects or faults in the delivered goods so that we can rectify them.
All personal data will be treated as confidential. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order.
Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be dealt with by the District Court of the Canton of Jura.